Support Page

We run into challenges on a daily basis as professionals helping our clients figure out solutions. Below you will find several links and articles that we post and continually update. We just want to give you some additional help and insight into some “issues” that are easily resolved if you just know where to look. Enjoy.

Atlanta Media Services Beliefs

Our Company Mission

Atlanta Media Services creates a consistent visual communication experience through Presentation Recreation, video production and photography while reinventing the way corporate America communicates by defining the future of sending a message.

Our philosophy is to create a system that is replicable, easy to use and convenient for our clients.

Our promise is to be consistent. Surprises are for birthday parties, not business.

Access to AMS FTP Server

Click here to access your client FTP folder on our FTP server. If you have any problems locating the email that provides your username or password, try searching your email folders using the subject line description “FTP” or simply email info@atlantamediaservices.com with the request and a phone number for us to reach you.

PC with Mac Formatted Drive

Click here to download the trial version of MacDrive9 if you have received a drive that is “mac formatted” also known as Journaled. The software will allow you to view your media on your PC computer, even though it is on a mac drive.

Download QuickTime Player for Mac and PC

This link will direct you to a place to choose several different versions of QuickTime. No matter if you have a PC or a Mac, new or old, a version is waiting for you. Just choose the one that is right for you.

What is the Difference Between Vector and Jpeg?

A jpeg (.jpeg) image has a specific amount of physical dots that create a photo or image. A vector image (.ai, .eps, .pdf,) looks the same, but when it is enlarged or zoomed in, the dots replicate themselves and keep the image crisp without “pixelating”. When we ask for your logo while working on your project, we need a vector file if you have it available.

Get Company Logos in Vector Quality

Are you in need of a company logo in vector quality? Having a hard time? Go to this link and search through thousands of vector logos. You just might find yours here.

Download TV Commercial Support Materials

Click here to download our TV script template to help you create your personalized commercial script. Click here to download our television commercial questionnaire and to view instructions on creating a TV commercial for your company.